Optometrist Office Fun
February 16th, 2009 . by Alexander FisherI called and made an eye appointment today, late in the day. I had been putting it off for a while. I had been going to a different eye doctor but I was less than impressed with their service. I looked up optometrists on my insurance providers web site and found one just a couple of miles down the street from my house. I called to make an appointment. The person on the phone said they had just had a cancellation and I could come in, in less than an hour. I asked my supervisor if I could leave early from work and he said yes. So I headed towards the optometrist office.
Not only was I surprised I got in so quickly, I was treated very well by all of the staff when I got there, except for the optometrist. He was an older man. Before I even met him, I had pegged him as an extrovert. He was talking to a woman about her child’s glasses, and being a bit overly dramatic. I just thought he had an odd manner about him, and he was certainly an overconfident type of guy.
After the testing that I received from the office staff, I waited for a short while and then was led back into an examination room. When the optometrist came in, he immediately asked me if my contacts were forty-four years old (?). I said no they were a few years old, but not forty-four. Twice when he was trying to explain to me the difference in my eyes because of my age, he got my age wrong. I tried to communicate with him, as best I could, but he wasn’t hearing anything I was saying. He would just say something that I never felt connected to what I was saying. During the examination he seemed confused and became very condescending after I said anything. I really can’t remember what it was he said that finally got to me, but in essence he was talking over me as I tried to explain my history and didn’t seem to believe me that I have never had bi-focal glasses or contacts. At the moment that I’d had enough, I went silent for about 2-3 seconds, then I asked him, “Do you want my business or not?”.